Effective Date: 15 July 2025

Last Updated: 15 July 2025

Entity Name: Divine Samagri (hereinafter referred to as “we”, “our”, “us”)

  1. Introduction

This Privacy Policy outlines how Divine Samagri collects, uses, discloses, and protects personal information of users (“you” or “users”) visiting our website or purchasing our products.

By accessing our website or engaging with our services, you agree to the terms of this policy.

  1. Information We Collect

We may collect the following types of personal data:

Full Name

Email address and contact number

Shipping and billing address

Order details and transaction history

IP address and browser type (for analytics)

  1. Purpose of Collection

We collect and process your information for:

Order processing and delivery

Customer support and communication

Marketing, promotions, and newsletters (only with consent)

Internal record-keeping and analytics

  1. Data Sharing & Third Parties

We do not sell, trade, or rent your personal data. However, we may share limited data with:

Payment gateway providers (e.g., Razorpay)

Delivery partners (e.g., India Post, Delhivery, DTDC, Speed Post and other delivery platforms)

CRM and analytics tools under strict confidentiality clauses

  1. Data Security

We adopt appropriate data collection, storage, and processing practices, along with security measures, to prevent unauthorized access or disclosure.

  1. Your Rights

You have the right to:

Request access to your personal data

Rectify or erase your data

Withdraw consent at any time

For such requests, contact: info@divinesamagri.com

  1. Cookies

Our website may use cookies for functionality and analytics. You can adjust browser settings to refuse cookies.

  1. Grievance Redressal Officer

In accordance with the IT Act, 2000 and rules made thereunder, the name and contact details of the Grievance Officer are:

Name: Divine Samagri Support Team

Email: info@divinesamagri.com